Volker Seidelmann

All companies in the consumer industry have one thing in common: they need individuals with a deep understanding of customer centricity and customer experience. Regardless of the type of product or distribution channel, long-term customer retention is crucial, whether in fashion, travel, omnichannel retail or online. This is something I have internalized over more than 20 years in top management positions in various organizations in the consumer industry, and now bring it into my work as an Executive Search Consultant

My practical experience spans transformation processes, restructuring, and the digitalization of companies, for which sensitivity, transparency, and effective communication were central. The customer has always been the focus. Leveraging my experience, business expertise, and background in psychology, I support clients in the search and selection of suitable executives. My key areas include:

• Consumer, fashion and luxury goods
• Omnichannel retail
• Digital media and entertainment
• Hospitality and leisure

As your trusted advisor, I find and attract the “perfect match” to ensure your company's success in this VUCA* world.

*The acronym VUCA stands for volatility, uncertainty, complexity and ambiguity.